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Title details for Crucial Conversations by Joseph Grenny - Available

Crucial Conversations

Tools for Talking When Stakes are High

by Joseph Grenny
Kerry Patterson
Audiobook
2 of 2 copies available
Borrow Listen to a sample Listen to a sample
2 of 2 copies available
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a Crucial Conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.
When stakes are high and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.

  • Creators

  • Publisher

  • Release date

    December 7, 2021

  • Formats

    • OverDrive Listen audiobook

      • ISBN: 9781638411215
      • File size: 223337 KB
      • Duration: 07:45:17

  • Languages

    • English

  • Reviews

    • AudioFile Magazine
      Mainly about resolving conflicts and influencing people, this useful guide covers every conceivable aspect of talking with others. People hear facts and stories and turn them into shared knowledge when they're not attacked or overpowered--in other words, when they feel safe. No mushy mental health lesson, the program does a stellar job of explaining many types of communication errors and describing the best ways to achieve mutual purpose. The authors have exceptional ideas about moving toward healthy solutions in a variety of business and personal realms. Anna Fields gives a perfect reading--emotionally bright but still allowing the lesson to retain its practical, straight-talking nature. T.W. (c) AudioFile 2005, Portland, Maine

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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